Our Infrared Saunas are made of 100% imported Canadian Hemlock-Fir. Hem-Fir is a perfect combination of strength and extraordinary beauty and is quite literally one of the most handsome, elegant and versatile softwood species combinations on the market today. Hem-Fir lumber is light and bright in color, varying from a creamy, nearly-white to a light, straw-brown color. Hem-Fir products are remanufactured into wood paneling, cabinets and trim, such as solid wood doors, shutters, case goods, furniture and more. Majority of our products are made of Hem-Fir. We do make our sauna rooms with optional Red Cedar to better meet our customer's various preferences.

Infrared (IR) radiation is electromagnetic radiation of a wavelength longer than that of visible light, but shorter than that of radio waves. The radiation penetrates the body and heats through a process called conversion, instead of heating the air around you.

An infrared sauna is a sauna that heats its occupants with heaters that emit far infrared radiant heat. Unlike traditional Finnish Saunas, infrared saunas do not use steam, (which heats the air, and thereby the user) but instead use infrared radiation to directly heat the user

Classic Sauna Products have two types of heaters: Ceramic and Carbon Fiber heater. Both types of heaters generate far infrared radiation. Carbon Fiber heater is an upgraded technolegy that emits more even heat distribution at a lower air temperature. Note that Carbon-fiber heater might take slightly longer to heat up. Our pre-heating time is 10-30 minuts betweem 50-149.00°F (10-65°C) - View the differences between Carbon Fibre and Ceramic heaters

Classic Sauna  Products accept visa and master credit card through secured on line system, check, money order (10 business days for transaction clearance for check and money order), phone order and wire transfer.

All of our products have a lifetime warranty. Please go to help zone for more information on lifetime warranty and return policy. We have customer service and technician help hot line 1-800-616-0667 for all customer inquiries. Parts and labor are available upon requests.

Yes, you can. But certain restrictions may apply. It could take over 5 to 6  weeks to complete the order, and order quantity over 10 units is preferred.

Our sauna rooms are packed into 2 or 4 cartons depend on the actual models and sizes. Typically, 1-person and 2-person saunas are packed into 2 cartons, 3-person saunas and the corner units come with 3 cartons. They all easily fit through any standard doors.